FAQs

PRINTS

No, all prints are sold unframed.

This allows us to offer reduced shipping costs and gives you the flexibility to select a colour and style of frame to suit your décor and budget.

Our prints are designed to fit a variety of standard sized, off the shelf frames. This makes the cost of framing your prints more economical.

Appropriate frames are available at major retailers such as Kmart, Officeworks, Adairs, Spotlight, Ikea & Target, just to name a few.

Yes, you certainly can.

If you have frames that do not fit the standard sizes we have available, just send us a quick message via our contact form and we will get back to you within 24 hours, to let you know if possible.

All our prints are printed on sustainably sourced premium heavyweight fine art 230gsm matt paper.

We use professional Ultrachrome Hdx pigment inks, ensuring depth, intensity and accurate colour reproduction

CUSTOMISED PRINTS

Just leave a note of the details you would like on your print in the boxes provided on the product page.

These details will then be automatically assigned to your order.

Yes, we will send you an email with a proof copy of your customised art before printing to ensure you are happy and all details are correct.

Please keep an eye on your inbox, and don't forget to check your junk email, as we will not print your artwork until approval is received. 

We know that you are keen to receive your order, so we aim to get proof copies to you within 1 business day.

Yes, you certainly can.

If you would like to add or remove details, or change the text entirely on any of our prints, just let us know in the 'notes' section in your shopping cart.

We will send you a proof copy via email for approval.

SHIPPING & DELIVERY

All domestic Australian orders are shipped via Australia Post Parcel Post.

Orders outside of Australia are sent via Australia Post International Post.

A tracking number will be issued via email once your order has been dispatched.

Our smaller 8x10 and A4 prints are sent flat, bubbled wrapped, in a sturdy cardboard mailing box, then placed inside a plastic satchel.

All our other larger poster print sizes are sent carefully rolled, wrapped and packaged in a rigid cardboard mailing tube.

We aim to dispatch orders within 1 - 2 business days.

In the case of customised prints this timeframe will apply once we receive your approval.

All orders are sent from Mildura, Victoria, 3500.

For Australian orders please allow 3-7 working days to receive your order, depending on your location.

International orders can take anywhere between 10 - 21 working days depending on your location.

To calculate postage and delivery times for your order, visit Australia Post and use the online postage calculator.

Enter the postcode 3500 (Mildura) in the from field and your own postcode in the to field.

Yes we ship Internationally.

To calculate International postage and delivery times for your order, visit Australia Post and use the online postage calculator. Click the Overseas tab and enter the postcode 3500 (Mildura Vic) in the from field and your own Country in the to field.