What do I do if my order arrives damaged?
Although we take great care to ensure your prints arise safely, please contact us within 2 days of receiving your item to notify us of any damages and we will send you a replacement product as quickly as possible. Photos of how the damaged item arrived are appreciated so we can work to improve the packaging standard for future orders.
If our product is shown to be faulty we will offer a refund according to the consumer Laws in Australia, however we will not refund for a change of mind or circumstances.
We can offer exchange or credit if the item is unused and in original packaging. Shipping will be at the customers expense.
We will do all we can to come to a happy solution if a problem arises.
If for any reason there is a problem please contact us to work something out.